Terms and Conditions

1. Acceptance of Terms

By accessing and using this website or any services offered through it, you agree to these Terms and Conditions. These terms may be updated from time to time, and it is your responsibility to review them periodically.

2. Services Provided

I offer digital-only services including:

  • Data entry

  • Computer maintenance and troubleshooting

  • Printer maintenance and software troubleshooting

  • Microsoft Office training (Word, Excel, PowerPoint, Outlook)

  • Basic computer skills training

  • Monthly computer cleanup services

All services are delivered digitally (remote services) or on-site (where applicable).

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and up-to-date information about your service needs.

  • Ensure that you have the necessary hardware, software, and internet connectivity for remote services.

  • Ensure that you have the proper permissions to allow remote access (if required) or on-site work.

  • Maintain backups of your important data before requesting any services related to system maintenance or data entry.

4. Booking and Scheduling

  • Services are scheduled based on mutual availability. You can request a service time via email, WhatsApp, or phone.

  • Once a service appointment is confirmed, it is your responsibility to attend the appointment or notify me in advance if rescheduling is necessary.

  • Late or missed appointments without 24-hour notice may result in forfeiture of the payment or inability to reschedule the service.

5. Service Delivery

  • Remote Services: Remote services will be delivered through screen sharing, video calls, or email communication, depending on the type of service.

  • On-site Services: On-site services are available based on location and prior agreement. A specific time will be agreed upon for the service.

  • Services are provided according to the agreed terms and do not include the sale or repair of physical hardware (unless otherwise specified).

6. Payment Terms

  • Payments are required before or upon completion of the service.

  • I accept payments via bank transfer, PayPal, or other digital payment methods as specified at the time of booking.

  • All payments are non-refundable once the service has been delivered, unless otherwise stated in the Refund Policy.

7. Pricing

  • The pricing for services is clearly outlined before booking and may vary based on the complexity or duration of the service.

  • All prices are quoted in local currency unless specified otherwise and may be subject to change at any time with prior notice.

8. Intellectual Property

  • Any digital materials, documents, or training resources provided as part of the services are owned by Bilal’s Digital Services.

  • Clients are granted a limited license to use the materials for personal or business use, but they may not redistribute or sell the materials without permission.

9. Confidentiality and Data Protection

  • I am committed to maintaining the confidentiality of any data or personal information shared during the provision of services.

  • All data provided by you will be handled with care and in compliance with applicable data protection laws.

  • No data is shared with third parties unless required by law or necessary to deliver the service.

10. Limitation of Liability

  • I provide services to the best of my ability. However, I am not liable for any loss or damage to your data, systems, or hardware, or for any issues that may arise due to the client’s environment, software, or hardware configuration.

  • Clients are encouraged to backup important data before requesting services, especially for maintenance or troubleshooting tasks.

11. Termination of Services

  • I reserve the right to terminate or refuse service if the client is found to be in breach of these Terms and Conditions.

  • Termination may also occur if any form of abusive behavior or unprofessional conduct is displayed during the service period.

12. Dispute Resolution

  • If you are dissatisfied with a service, please contact me directly. I will strive to resolve any issues amicably through communication.

  • If a resolution cannot be reached, disputes will be handled under applicable local laws.

13. Service Availability

  • All services are subject to availability and may be impacted by factors such as system outages, technical issues, or my scheduling conflicts.

  • I will notify clients promptly if any issues arise and will offer options for rescheduling or alternative solutions.

14. Amendments to Terms and Conditions

  • I reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the date of revision. You are advised to review these terms periodically.

15. Governing Law

  • These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes arising under these Terms shall be resolved in the appropriate courts of [Your Country/Region].

By using the services provided on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Scroll to Top